NDIS software for the work around care.

Participant records with context

Bring contact details, funding plans, goals, case notes and documents into each participant record. Team access follows organisation roles and participant assignments, so staff can work from the information available to their role.

1. Record plan dates and funding categories.
2. Write case notes and attach supporting photos.
3. Review documents and upcoming expiry dates.

Guide to participant documents and evidence

Rosters that account for the whole shift

Plan individual and SIL shifts, assign workers and check conflicts before saving. Review availability, overlapping shifts, qualifications and participant funding together. A flagged shift gives the coordinator a concrete issue to resolve.

Rostering for supported independent livingPrepare your first NDIS roster

From a shift to a timesheet

Workers use a mobile browser to view shifts, clock in and record care notes. Clock records feed timesheets for review. Location information provides context for clock-in; your team remains responsible for reviewing attendance and pay inputs.

Prepare invoices and payment files

Create invoices against your organisation’s price book and export NDIA payment-request files. Accounting exports support sales imports into Xero, MYOB and QuickBooks. Review exported files before importing them; file exports do not promise an automatic two-way connection.

Guide to accounting file exports

Keep evidence ready to review

Track incidents, medication records, document expiry and audit-readiness actions. Readiness items keep missing or out-of-date evidence visible. A reviewed record needs the supporting evidence and review date; a checklist does not certify compliance.

Bring participant paperwork online

The participant paperwork workspace keeps preparation and reviewed evidence separate. Digital signing is available for the configured Hold Hands document pack, with resumable drafts, typed or drawn signatures and completed PDF filing. Other providers can use document storage and forms; their signing templates require configuration before use.

Use your information beyond Nexrosta

Export supported registers and reports as CSV, invoices in accounting import formats and claims in the NDIA file format. Participant and family portal accounts provide the read-only information shared with them. No SSO, open API or partner certification is included in the public plan offer.